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Jio Financial Accelerates Digital Expansion with 18 Million Users and Omnichannel Reach

Strong growth in lending, payments, and asset management segments drives Jio Financial's transformation into a full-scale fintech platform

Shaina Ahuja by Shaina Ahuja
October 23, 2025
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Jio Financial Accelerates Digital Expansion with 18 Million Users and Omnichannel Reach
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Jio Financial Services Limited (JFSL) continued its strong growth momentum in the second quarter of FY26, expanding its customer base to over 18 million users. The company is rapidly scaling its digital and physical presence, positioning itself as one of India’s most comprehensive financial services platforms across lending, payments, and investments.

JFSL reported consolidated total income of ₹1,608 crore for the quarter, up 44% year-on-year, driven by strong traction in its core lending and payments businesses. Profit after tax stood at ₹695 crore, supported by higher interest income and operational efficiencies. The company’s net worth rose to ₹32,445 crore, reflecting a strong capital position for future growth.

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The company’s lending business has grown sharply, with assets under management (AUM) rising to ₹14,717 crore, led by consumer and small business loans. Its payments business continues to expand with increased adoption of digital transactions, supported by Jio’s vast ecosystem of telecom and retail customers.

Jio Financial is also making rapid strides in the investment space through Jio BlackRock, its asset management joint venture. The AMC achieved an AUM of ₹15,980 crore within four months of launch, with its first active fund raising over ₹1,500 crore and attracting more than 600,000 investors.

In the insurance segment, the company strengthened its partnership with Allianz SE through a reinsurance venture, expanding its offerings in the protection and risk management space. This diversification supports JFSL’s “Borrow, Invest, Transact, Protect” model – a full-stack financial ecosystem that serves both retail and business customers.

To support this growth, Jio Financial has adopted an omnichannel strategy, combining digital-first platforms with physical service points to enhance accessibility. The company’s strong digital adoption, backed by AI and data-led analytics, enables it to reach customers across urban and rural markets efficiently.

JFSL received a ₹3,956 crore capital infusion from its promoter, Reliance Industries, ensuring ample liquidity to fund its expansion plans. The company continues to invest in technology, risk management, and product innovation as it builds a future-ready digital finance business.

Led by Chairman K.V. Kamath and CEO Hitesh Sethia, Jio Financial aims to reshape India’s financial services landscape through scale, affordability, and inclusion. Its growing reach, strong partnerships, and digital ecosystem place it among India’s fastest-evolving fintech players.

With robust performance across lending, asset management, and insurance, Jio Financial Services is steadily transforming from a new entrant into a formidable force in India’s digital finance industry.

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Shaina Ahuja

Shaina Ahuja

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